We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. Our employees will be following strict guidelines that include donning additional personal protective equipment (PPE), getting daily temperature readings, and being asked the screening questions each day.
We will be scheduling all appointments starting Monday May 18, 2020. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- We are limiting the number of people accompanying your child to one parent per child. If you have multiple children they are welcome to come with up to 2 parents. Please do not bring other family members or friends to the office at this time.
- Our office will communicate with you beforehand to ask some screening questions. See the bottom of the page for the screening questions. If you or your child is experiencing any symptoms, please call our office to reschedule with at least a 24-hour notice. You’ll be asked those same questions again when you are in the office.
- A temperature reading will be taking for every person entering the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 858-737-9000 or visit our website.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Allen Job & Team
Screening Questions for Parent/Guardian and Patient:
Have You (parent/guardian) or They (patient):
- Had a Fever, Cough, or Shortness of Breath in last 14-21 days?
- Had flu-like illness like gastrointestinal upset, headache, or fatigue?
- Had a recent loss of taste or smell?
- Been in contact with anyone who have tested positive for COVID19?
- Traveled to regions affected by COVID19 in the past 14 days?